Refund & Guarantee Policy
FINAL SALES & REFUND POLICY
The Ministry of Magic offers individually prepared enchanted objects, consecrated talismans, spirit-bound vessels, personalized spellcasting, ritual workings, consultations, and other metaphysical services.
Due to the individualized nature of these offerings, all purchases are considered final sales. We do not offer discretionary refunds, returns, exchanges, or cancellations for changes of mind, changes in personal circumstances, or dissatisfaction with anticipated metaphysical outcomes.
Physical enchanted merchandise is spiritually prepared and aligned for its intended recipient. Spellcasting, ritual workings, and personalized services involve individual preparation, spiritual work, or consultation specific to the purchaser.
Customers are encouraged to review all product descriptions, service details, and applicable policies carefully before completing a purchase.
MAGICKAL RESULTS & GUARANTEES
Magickal workings, enchanted objects, and spiritual experiences are individual in nature. The Ministry of Magic does not guarantee specific results, personal outcomes, manifestations, or timeframes associated with their use.
Our commitment is to provide the objects, preparation, and services described in each individual listing. Dissatisfaction with an anticipated metaphysical result does not, by itself, qualify a purchase for a discretionary refund.
No complimentary recasting, replacement ritual, or additional service is included unless expressly stated in the specific offering purchased.
MAGICKAL CONSULTATIONS
Magickal Consultation services are nonrefundable under our final-sale policy. The consultation fee covers individualized assessment and guidance as described in the service listing.
Where expressly provided in the consultation listing, the consultation fee may be applied toward the cost of a subsequently commissioned magickal service.
A consultation does not include ritual performance or spellcasting unless specifically stated in the offering.
ORDER CONCERNS & STATUTORY RIGHTS
If your order arrives damaged, contains an incorrect item, is materially different from its description, or has not been received, please contact The Ministry of Magic with your full name, order number, and relevant details so that the matter can be reviewed.
Each concern will be reviewed in accordance with the circumstances of the order and applicable consumer protection requirements.
Nothing in this policy excludes or limits any cancellation, withdrawal, return, refund, or other consumer right that cannot lawfully be excluded under applicable law.
ADDITIONAL INFORMATION
Please review our Terms of Service and Legal Disclaimer for further information concerning purchases, metaphysical services, and the limitations of guaranteed outcomes.
For assistance with an existing order or a question concerning this policy, please contact: